We recommend enabling additional protections like two-factor authentication where available. Use a strong, unique password and change it periodically to reduce the risk of unauthorized access. Be cautious when using public Wi-Fi networks and avoid logging in from unsecured or shared devices. If you suspect your account has been compromised, contact support immediately so we can act quickly to secure your account.
We monitor account activity for suspicious behaviour and will prompt additional verification where needed. Our security team applies automated and manual checks to protect player funds and personal data. We will never ask for your password over email or live chat; requests that appear suspicious should be reported. Maintaining good security hygiene significantly reduces risk and protects your betting balance.
If you cannot log in, check that your username or email is entered correctly and that your password is up to date. Use the password reset feature to generate a secure new password if necessary. Ensure cookies and JavaScript are enabled in your browser for full site functionality. If issues persist, our support team will assist with identity verification and account recovery steps.
For multi-device access, ensure you complete any additional verification prompts sent to your registered contact method. Delays in receiving SMS or email can be caused by mobile network issues or spam filters; if this happens, check those settings and request a resend. We take account recovery seriously and follow strict procedures to ensure the rightful owner regains access.
Log in to access exclusive offers and claim your current bonuses. Keep your account secure to enjoy uninterrupted access to offers and payouts.
We recommend logging out after each session, especially on shared or public computers. Close the browser window and clear session cookies if you are on a public device. Use our account activity logs to review recent access and notify us of anything unusual. These simple practices help maintain the integrity of your account and protect your funds.
If you are using the mobile app, consider enabling device-level protections such as biometric locks where available. Keep your operating system and app updated to receive the latest security fixes. Avoid installing unofficial third-party apps that claim to enhance your betting experience. Official channels provide verified and secure software for mobile access.
Use the password reset feature on the login page to receive a reset link via your registered email or SMS. If you cannot access those channels, contact support for secure identity verification and assistance. We never share passwords or request them through support channels.
Where available, two-factor authentication is recommended and can be enabled in account settings. It adds an additional layer of security by requiring a one-time code in addition to your password. Enabling this protection helps guard against unauthorized access.
Account activity and recent sessions are visible in your account security area. If you notice unknown devices or locations, end those sessions and change your password immediately. Contact support to report any suspicious access.
Contact our support team via the in-site support channels or the provided contact methods in the account area. We will guide you through secure verification steps to restore access. Avoid sharing passwords through chat or email.
